UIF Contact Numbers 2026: Call Centre, Email and Where to Get Help
These are the contact details listed by the Department of Employment and Labour, which runs the UIF.
Official UIF Contact Details
| What you need | Contact |
|---|---|
| UIF call centre | 0800 030 007 or 0866 492 012 |
| General UIF questions | [email protected] |
| uFiling (online claims) problems | [email protected] |
| Complaints about UIF service | [email protected] |
| Report fraud (Department of Employment and Labour) | 0860 666 883 or [email protected] |
| National Anti-Fraud Hotline (Public Service Commission) | 0800 701 701 |
Before You Contact UIF
Have these ready:
- your ID number,
- your UIF reference number, if you have one,
- your employer’s name and UIF reference number, and
- your uFiling username, if you claim online.
Write down the date, time and the name of the person you spoke to, plus any reference number they give you.
Which Channel to Use
| Your problem | Best channel |
|---|---|
| Check your claim status | See how to check your UIF claim status |
| Cannot log in to uFiling | Email [email protected] |
| Claim rejected | Read how to appeal a rejected UIF claim |
| No payment and no answer from the call centre | Email [email protected] with your ID and claim details |
| Someone asks you for money to “speed up” a claim | Report it on 0860 666 883 |
Visit a Labour Centre
You can also get help at your nearest Department of Employment and Labour office (labour centre). Take your ID and any letters or documents about your claim.
Beware of UIF Scams
UIF services are free. Never pay anyone to submit or speed up a claim, and never share your uFiling password. Use only official labour.gov.za email addresses.
UIF Contact Questions
What is the UIF toll-free number?
0800 030 007.
What is the UIF email address?
For general questions, [email protected]. For uFiling problems, [email protected].
How do I complain about my UIF claim?
Email [email protected] with your ID number and claim details.
How do I report UIF fraud?
Call the Department of Employment and Labour fraud line on 0860 666 883, or the National Anti-Fraud Hotline on 0800 701 701.
More: UIF complete guide 2026.