SARS Contact Numbers 2026: Call Centre, WhatsApp, SMS and USSD

Quick answer: The SARS contact centre number is 0800 00 7277. It is open Monday to Friday from 08:00 to 16:00 (Wednesdays from 09:00). You can also use SARS on WhatsApp at 0800 11 7277, SMS SARS at 47277, or dial *134*7277# for free.
SARS Contact Details at a Glance
| Channel | Number | What you can do |
|---|---|---|
| Contact centre (phone) | 0800 00 7277 | Speak to an agent about your tax |
| Calling from outside South Africa | +27 11 602 2093 | Same as the contact centre |
| 0800 11 7277 | Service menu, auto-assessment status, notices, statements, upload documents | |
| SMS | 47277 | Book a branch appointment, check if you must file, get a statement or your tax number |
| USSD | *134*7277# | Check your tax number, account balance and whether you must file |
| Online | sars.gov.za | eFiling, online queries, virtual appointments |
Contact Centre Hours
| Day | Hours |
|---|---|
| Monday, Tuesday, Thursday, Friday | 08:00 to 16:00 |
| Wednesday | 09:00 to 16:00 |
| Weekends and public holidays | Closed |
How to Use SARS on WhatsApp
- Save 0800 11 7277 in your phone as “SARS”.
- Send a message such as “Hi” or “Hello”.
- SARS replies with a menu of services.
- Choose the service you need and follow the steps.
The WhatsApp, SMS and USSD services only work from the cellphone number that SARS has on record for you.
How to Book a SARS Branch Visit
Most tax tasks can now be done online or on WhatsApp. If you must visit a branch:
- Book an appointment by SMS to 47277, or on the SARS website.
- SARS also offers virtual appointments by video call.
- Take your ID and any documents SARS asked for.
Which Channel Should I Use?
| You want to | Best channel |
|---|---|
| Know if you must submit a tax return | USSD *134*7277# or SMS 47277 |
| Get your tax number | SMS 47277 or USSD |
| Check your auto-assessment | WhatsApp 0800 11 7277 |
| Upload supporting documents | WhatsApp or eFiling |
| Ask a complicated question | Contact centre 0800 00 7277 or a virtual appointment |
| File your tax return | eFiling or the SARS MobiApp. See how to register for eFiling |
Beware of SARS Scams
SARS will never ask for your password, one-time PIN (OTP), banking PIN or eFiling login details by email, SMS, social media or phone. If a message looks suspicious, do not click its links.
SARS Contact Questions
What is the SARS contact number?
0800 00 7277. From outside South Africa, call +27 11 602 2093.
What is the SARS WhatsApp number?
0800 11 7277. Send “Hi” to get the service menu.
What is the SARS USSD code?
*134*7277#. It is free to dial.
Is the SARS call centre open on Saturdays?
No. It is open on weekdays only and closed on weekends and public holidays.
How do I get my tax number from SARS?
SMS 47277 or dial *134*7277# from the cellphone number SARS has on record.
Read our guide to the SARS tax season 2026 deadline.

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