Contact Us
Important: SA Gov Info is an independent information website. We are not SASSA, NSFAS, Home Affairs, SARS or any other government department, and we cannot check your application, change your details or make payments. For your own case, contact the official department directly. Never send us your ID number, banking details, PIN or passwords.
How to Contact Us
Email: [email protected]
We read every message and usually reply within a few working days.
What You Can Contact Us About
- Report a mistake. If a date, amount or step on one of our guides is wrong or out of date, tell us which page and what has changed. If you can, include a link to the official source. We check corrections against official sources and update the page.
- Suggest a guide. Tell us about a government service, grant or process you would like explained.
- Questions about our website, such as privacy, advertising or how we write our guides.
Official Government Contact Details
For help with your own application, status or payment, please use the official channels:
| Organisation | Official contact |
|---|---|
| SASSA | Toll-free 0800 60 10 11, [email protected]. See our SASSA contact numbers guide |
| SASSA SRD R370 | srd.sassa.gov.za |
| NSFAS | Toll-free 08000 67327, [email protected] |
| Home Affairs | See our guide to eHomeAffairs |
| Electoral Commission (IEC) | elections.org.za, SMS your ID number to 32810 |
How We Keep Our Guides Accurate
Our guides are based on official sources, such as government departments, SASSA, NSFAS, the IEC and official gazettes. Dates and amounts change often, so always confirm important details with the official department before you act.
Read more about us, our disclaimer and our privacy policy.