SASSA SRD R370 Grant Application: Step-by-Step Guide via Official Site (2025 Update)

If you are facing financial hardship in South Africa, you may qualify for the Social Relief of Distress (SRD) grant—now R370 per month. The application process is straightforward and happens entirely online via the official SASSA website. Here’s everything you need to know.

SASSA SRD Grant Application 2025

Table of Contents

Check Your Eligibility

Before applying, ensure you qualify to avoid rejection:

  • Be a South African citizen, permanent resident, refugee, or asylum seeker with a valid permit.
  • Aged 18 to 60 years.
  • Unemployed with no income, UIF payments, or other government grants (except child grants).
  • Monthly income below R624 (as of 2025; this is the food poverty line threshold).
  • Not receiving NSFAS or other bursaries.
  • Have a valid South African ID (13 digits) or permit number.
  • Provide a working cellphone number (for OTP verification) and bank account details (for payments—SASSA verifies with SARS and banks).

If you do not meet these requirement, your request may be declined. However, you are allowed to reapply if your situation changes.

Prepare What You will Need

  • Your South African ID number or permit number.
  • Cellphone (for SMS verification).
  • Your bank account details (recommended for direct deposits; otherwise you can collect your grant at major retailers).
  • No physical documents or payslips—SASSA checks everything digitally.

Start the Application Online

  1. Visit the Official SASSA SRD Website: Go to srd.sassa.gov.za using a phone, tablet, or computer. Avoid unofficial sites to prevent scams.
  2. Click on ‘Apply Now’ or ‘Application’: On the homepage, select the application button. If re-applying, use the re-application section.
  3. Enter Your Details:
    • Provide your cellphone number (must be yours—SASSA sends OTP here).
    • Enter your South African ID number (13 digit) or permit number.
    • Confirm you are not a robot (CAPTCHA).
  4. Verify with OTP: You will receive a One-Time PIN (OTP) via SMS. Enter it to proceed. If no SMS, check your number or try later (network issues common).
  5. Complete the Application Form:
    • Grant consent for SASSA to verify your details with banks, SARS, UIF, NSFAS, etc.
    • Answer questions on income, employment, and grants (be honest—false info leads to rejection or penalties).
    • Provide banking details if you have them (IBAN/account number, branch code—SASSA verifies).
    • Submit the form.
  6. Get Confirmation: You will see a confirmation screen and receive an SMS/email with your reference number. Keep this for tracking.

Check Your Application Status

After applying, check status regularly (Processing can take 10–20 days).

  1. Go to srd.sassa.gov.za/sc19/status.
  2. Enter your ID number and cellphone number (used in application).
  3. Submit to see status (e.g., Approved, Pending, Declined with reason).

If rejected, appeal within 90 days online; provide any necessary documents or explanation.

Receive Payment

  • If approved, payments start from the approval month (backdated if delayed).
  • Amount: Receive R370 per month, paid directly into your bank account or collected at major retailers (Pick n Pay, Boxer, or Post Office) using your unique SMS code.
  • Check payment date: Via status page or SMS “SRD” to 082 046 8553.

Tips and Common Issues

  • No SMS/OTP?Check spam folders or network coverage. For persistent problems, contact SASSA at 0800 60 10 11.
  • Declined? Common reasons: Income over threshold, other grants, or verification failure. Appeal online with proof.
  • Updates for 2025: Grant extended to March 2026; possible means test changes—check site for announcements.
  • Scams: Only use official site; SASSA never asks for money or PINs.
  • Help: Toll-free 0800 60 10 11; WhatsApp 082 046 8553; or visit local SASSA office.

If You Don’t Have an ID or Phone

  • No Phone? Borrow one or use a friend’s for the application (but use your own details). SASSA sends OTPs/SMS to it.
  • No South African ID? (E.g., refugee or lost it):
    • Go to a Department of Home Affairs office (find nearest at www.dha.gov.za).
    • Apply for ID (bring birth certificate, proof of address, photos—costs R140, takes 4-8 weeks).
    • For SRD: If you’re a refugee, use your DHA refugee permit number instead of ID.
    • Special case: If you’re a child grant caregiver without a 13-digit ID, SASSA gives a temporary “Quad-7” number (starts with 7777). Apply using that—call 0800 60 1011 for help getting it.
  • Asylum Seekers/Refugees: Use your permit number. Full details at SASSA offices.

Applying takes just a few minutes—good luck, and if approved, use the grant wisely! For more, visit the official SASSA SRD site.