How to Re-Issue Your Matric Certificate
If you have lost or damaged your original matric certificate, or you wrote matric in more than one examination sitting and you want to combine your credits to qualify for a National Certificate, i.e. Senior Certificate (SC) or National Senior Certificate (NSC), you may apply online through the e-Matric e-Re-Issue online service on www.eservices.gov.za.
Determine Your Application Type
The type of re-issue depends on the reason you need a new certificate:
| Application Type | Reason | Key Requirement |
| Replacement (Most Common) | The original certificate was lost, stolen, or damaged. | You must submit a Sworn Affidavit from the police. |
| Re-issue (Alteration/Correction) | There is an administrative error (e.g., name or ID number) on the original certificate. | You must submit the Original Certificate to be cancelled. |
| Combination of Results | You wrote multiple exams over time and now qualify for a full certificate. | You must submit results from all examination sittings. |
Required Documents
Electronic copies of the following supporting documents will be required during the online application process:
For lost or damaged certificates:
- An affidavit stating what happened to your certificate (i.e. if it is lost or damaged);
- The original national/ senior certificate (if it is damaged), this is not applicable if it is lost;
- A certified copy of your identity document (ID); and
- Proof of payment.
For combination of results:
- Your results from all examination sittings;
- A certified copy of your Identity Document; and
- Proof of payment.
Current Fee
The cost for a replacement certificate is typically around R170.00. These fees are subject to change annually, so check the official Umalusi or DBE website for the current tariff.
Application Process (Online)
The quickest and most convenient way to apply is through the Umalusi Online Application Portal.
- Register: Go to the official Umalusi Online for replacement certificate website and register a new account.
- Log In: Log in and create a new application request, selecting the type of certificate you need (NSC or Senior Certificate) and the reason for replacement.
- Upload Documents: Scan and upload the required document (ID, Affidavit or/Damaged Certificate, Proof of Payment) in the specified format.
- Payment: Pay the prescribed replacement fee online (if applicable) or upload your proof of bank deposit or/EFT.
- Collection/Delivery: Select your preferred method of receiving the certificate (collection from the Umalusi office in Pretoria or courier delivery for an additional fee).
- Track: You will receive a reference number to track the status of your application.
Processing Time: It typically takes 4 to 6 weeks for a replacement certificate to be issued once the application is successfully processed.
Application Process (In Person)
You can also submit your application manually at a government office:
- Obtain Forms: You can download the application form from the DBE website or collect it at the office.
- Visit Office: Take your completed form and all required documents (originals and certified copies) to your nearest:
- Provincial Department of Education (PED) Office
- District Education Office
- Submit & Pay: Submit the forms and make the fee payment. Ensure you receive an official receipt and a reference number.
Crucial Note: Once a replacement certificate is issued, the original certificate is officially cancelled and becomes invalid