How to Check Your SASSA SRD R370 Grant Balance

This is a crucial part of information to know as it help you to manage your fund effectively. While there are multiple methods of SASSA balance check that covers every single grants for the SRD R370 Grant, the all processes are simple and straightforward and relies on you how you choose to receive your payment. The SRD R370 Grant is typically paid directly into your personal account which gives you several options for checking the balance.

In this article we will know all methods of how can you check SASSA SRD R370 Grant balance and how can you receive the SASSA payment through these methods.

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Methods To check SAASA R370 Grants Balance

Here are the most reliable way to check the balance of your SRD R370 grant, depending on your preferred method:

1-Check Via Mobile Phone (USSD & WhatsApp)

This is the quickest way to check your funds directly from your cellphone. So there are 3 method that you can check your balance through your mobile.

1-USSD Code:

  • Dial the USSD code: *120*3210# on your registered phone number.
  • Follow the on screen prompt for Balance Enquiry.
  • Generally Free (or a minimal charge from your network).

2-WhatsApp:

  • Save the official SASSA WhatsApp number: 082 046 8553.
  • Send the word “Balance” or “Hi” to the number.
  • Follow the automated menu prompt to check your grant balance.
  • Data charges apply.

3-Alternative USSD:

  • If the first code does not work, try *120*69277# and follow the prompt.

Check more Alternative ways to apply for the SRD grant.

2-Check Via Your Personal Bank Account

If you have link SRD R370 grant with your personal bank account (FNB, ABSA, Capitec, etc) you can check the balance of your SAASA grants just like you would check any other money in that account:

  • Bank App/Online Banking: Log into your bank mobile app or website to view your statement and account balance.
  • ATM: Insert your bank card at any ATM and select the Balance Enquiry option.
  • SMS Notifications: If you have opted in for SMS alert from your bank, you will receive a notification when the R370 is deposited.

Note: If you want to know How to Change Your SASSA R370 Banking Details then check our guide for it.

3-Check at Retail Stores (Retailer Collection)

You can use a retail partner to withdraw your grant, you can also check the balance there:

  • Retailers: Visit the tills or Customer Service desk at major partner retailers (e.g., Shoprite, Checkers, Boxer, Pick n Pay, SPAR).
  • Process: Present your card and ID and request a balance inquiry from the cashier before making any purchases.

Important Safety Tips

Always use official channels

  1. Never give your PIN or full ID number to a random number or person who offers to check your balance for you.

Confirm Payment Status First:

Remember, the SRD R370 Grant is approved and paid month-to-month. If your balance shows R0.00, its important to first check your grant status on the official SRD website to confirm if the payment for the current month has been approved.

Troubleshooting Common Balance Issues

Seeing an R0.00 balance when you expect payment can be stressful. Here what to do:

Problem

Likely Cause

Solution

Status is “Approved,” but Balance is R0.00.

Bank processing delay.

Wait 2-3 business days after the payment window start. The money take time to transfer from the SASSA system to your personal bank.

Status is “Pending” or “Declined.”

You failed the monthly means test or identity verification.

Check the official SRD website for the exact reason for the decline and follow the appeal process if necessary. You will not be paid if the status is not “Approved.”

USSD/WhatsApp Check Fails.

Using the wrong phone number.

Ensure you are using the cellphone number registered on your SRD application to perform the USSD or WhatsApp balance check.

Official SASSA Contact Channels

For direct support, you can contact SASSA: